Orders and Refunds
Welcome to Lakes and Lambs!
Our overalls are designed to be worn over existing clothing as an additional protective layer. Please note that our overalls are made from the same material as traditional outdoor boilersuits (polycotton). Whilst we have added a coating to provide a degree of water resistance, please note that they are not waterproof.
Wash separately and inside out on synthetic machine wash 30c and hang dry. Do not use fabric conditioner, do not tumble dry, do not iron on pattern. Please allow for a small degree of shrinkage upon washing.
Send us your photos of the overall being worn and we will send you a discount code to use on our online shop to give you 10% off your next order.
Payment methods available include:
- Visa debit
- Visa credit
- American Express
Orders typically ship within 48 hours and once shipped usually take 3-5 days for those within the UK. International orders will take 5-10 days, occasionally international orders can be delayed at customs, if you are an overseas buyer please allow 21 days from the date of your purchase. We ship all domestic parcels 2nd class via Royal Mail and all International parcels via regular Airmail.
REFUNDS AND EXCHANGES:
We hope you will be very pleased with your purchase but if for any reason you are not please contact us right away to arrange a refund or exchange.
We are willing to provide refunds or exchange items provided we receive the unworn item within 14 days of delivery for UK customers and 28 days of delivery for International buyers.
In the event of a return or exchange, we regret that the return P&P is at your expense. We recommend sending the parcel back to us via Recorded Delivery as otherwise we cannot issue refunds or exchanges if the parcel goes missing.
Any refunds will be issued within 5 working days of receiving the item to the payment method originally used to purchase the item.